Client Health Scoring Matrix
Use Client Health Scoring Matrix to score every client relationship monthly so you know...
Setting up score every client relationship monthly so you know what's at risk before it's too late and validating...
Done. Client Health Scoring Matrix is configured to score every client relationship monthly so you know...
Description
The Client Health Index (CHI) is a structured framework for scoring client relationship health across 5 dimensions: project delivery, relationship quality, payment behavior, strategic alignment, and renewal likelihood. Produces a 0-100 health score with tier classification (Green/Yellow/Red) and recommended intervention per tier. Run this monthly and you'll never be surprised by a client departure again.
- Score every client relationship monthly so you know what's at risk before it's too late
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Version History
v1
Mar 2, 2026
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